Privacy Policy

Last Updated: June 28, 2026

Introduction

Welcome to Squishys.

We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or make a purchase from us.

By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect the following information when you use our website:

Personal Information

• Full name

• Email address

• Phone number

• Billing address

• Shipping address

• Payment information

• Order history

Technical Information

• IP address

• Browser type

• Device information

• Website usage data

• Cookies and similar technologies

How We Use Your Information

We use your information to:

• Process and fulfill orders

• Provide customer support

• Send order updates and shipping notifications

• Improve our website and services

• Prevent fraud and unauthorized transactions

• Comply with legal obligations

• Send marketing communications (only where permitted)

Payment Security

Payments are processed through secure third-party payment providers.

Needooh does not store or have direct access to your complete credit card details.

Shipping & Order Fulfilment

Your information may be shared with shipping carriers and logistics providers to deliver your orders and provide tracking updates.

Marketing Communications

If you subscribe to our newsletter or marketing communications, you may receive promotional emails from us.

You can unsubscribe at any time by clicking the unsubscribe link included in our emails.

Cookies

Our website uses cookies and similar technologies to:

• Improve website functionality

• Remember user preferences

• Analyse website traffic

• Support advertising and marketing activities

You may disable cookies through your browser settings, although some website features may not function correctly.

Third-Party Services

We may share limited information with trusted service providers, including:

• Shopify

• Payment processors

• Shipping carriers

• Analytics providers

• Marketing platforms

These providers only receive information necessary to perform their services.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, misuse, disclosure, or loss.

However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain personal information only as long as necessary to:

• Provide our services

• Maintain business records

• Comply with legal obligations

• Resolve disputes

• Enforce agreements

Your Rights

Depending on your location, you may have the right to:

• Access your personal information

• Correct inaccurate information

• Request deletion of your information

• Object to certain processing activities

• Withdraw consent where applicable

To exercise these rights, please contact us using the details below.

Children's Privacy

Our website is not intended for children under the age of 16.

We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time.

Any updates will be posted on this page with a revised "Last Updated" date.

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

Squishys

Email: australia@squisy.com.au

Customer Support Response Time:
1–2 Business Days